This article is excerpted from a longer article by Michelle Brenner on mediate.com, a site with many interesting offerings. CONTACT offers mindful active listening training that helps us to “reposition the direction for well being away from satisfying self to appreciation.” We can provide a volunteer venue that is ideal for practicing mindful transcendence of [...]

Here’s an article that may touch your heart. You can learn to be an empathetic, compassionate, understanding listener like the author of this piece. At CONTACT Helpline, we are dedicated to training listeners who can make a difference. With instruction, practice, and mentoring, YOU can do it! We would love to hear from you. Dan [...]

What follows is a story about a CONTACT Helpline call. This is a composite of many calls; the name is fictitious. This may touch your heart and help you to know how CONTACT can help you or it may inspire you to find out more about becoming a volunteer telephone listener. Timothy was new in [...]

Effective active listening is not just hearing words. It is an act of conscious engagement that allows the speaker time and psychological “space” to express him or herself without fear of our negative reaction. It is an ability to offer what the famous psychologist Carl Rogers (http://en.wikipedia.org/wiki/Unconditional_positive_regard) called “unconditional positive regard”. Let’s take a look [...]